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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb

September 4, 2026

5  out of  5
rating by Caleb
"Best company for insurance in all of the USA !!!!"
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Malachi Holmes

September 4, 2026

5  out of  5
rating by Malachi Holmes
"Great dude ! Very helpful"
We responded:
"Malachi, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Battle Creek insurance team is always here and happy to help. "
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Wake Wake

September 2, 2026

5  out of  5
rating by Wake Wake
"Excellent service, good communication!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Karen Smith

September 2, 2026

5  out of  5
rating by Karen Smith
"We got great rates for our fleet of vehicles and our home cover coverage. Saving a couple hundred a month from our previous company The customer service is phenomenal! Give him a call!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Heeter’s team. "
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Hannah Laurin

August 28, 2026

5  out of  5
rating by Hannah Laurin
"Everyone I have talked to from this office has been super helpful and informative. Seth and Zach have helped me start and then add to my policy and explained things very well! They make a somewhat annoying process very simple, so thank you!"
We responded:
"Hannah, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Jennifer Novak

August 28, 2026

5  out of  5
rating by Jennifer Novak
"He was amazing and answered all my questions lived the price"
We responded:
"Thank you for the 5-star review, Jennifer! We’re proud to serve the Battle Creek community and truly appreciate your support. "
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Chris Hoffman

August 25, 2026

5  out of  5
rating by Chris Hoffman
"Very helpful"
We responded:
"Thank you so much for the 5 stars, Chris! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Tre Mosley

August 25, 2026

5  out of  5
rating by Tre Mosley
"Excellent assistance throughout the process. Couldn’t have asked for better help."
We responded:
"Thanks so much for the amazing review, Tre! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
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Kelsie Lamb

August 21, 2026

5  out of  5
rating by Kelsie Lamb
"Zach Gru at State Farm is always helpful when I need to make changes or updates to my policies. Even in a time crunch, he is always responsive!"
We responded:
"Kelsie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Battle Creek insurance team is always here and happy to help. "
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Timothy Rifenburgh

August 21, 2026

5  out of  5
rating by Timothy Rifenburgh
"Zack was 100 percent professional and helpful."
We responded:
"Timothy, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Terry Lloyd

August 20, 2026

5  out of  5
rating by Terry Lloyd
"Chad was very professional did everything over text very fast got my policy fast would highly recommend t he m for your insurance needs"
We responded:
"Hi Terry, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Battle Creek.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chad Heeter "
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Brady Tatrow

August 20, 2026

5  out of  5
rating by Brady Tatrow
"Auto and Renters. Hunter made it quick and easy."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Maria Long

August 18, 2026

5  out of  5
rating by Maria Long
"Zach is awesome! Thanks Zach!"
We responded:
"Maria, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Chad Heeter and Team "
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Leila Sanders

August 13, 2026

5  out of  5
rating by Leila Sanders
"Lisa is the best! Friendly, supportive and extremely helpful. Made a difficult situation much more bearable and made me smile too! Top tier costumer service!"
We responded:
"Thanks so much for the amazing review, Leila! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
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Sabrina beebe

August 12, 2026

5  out of  5
rating by Sabrina beebe
"Got my car insurance literally cut in half. It was the cheapest homeowners insurance that I could find and I was so excited not to have to spend $400 a month."
We responded:
"Hi Sabrina, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
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Paula Glenn

August 7, 2026

5  out of  5
rating by Paula Glenn
"Thank you such less stress"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Delores Loli Hernandez

August 7, 2026

5  out of  5
rating by Delores Loli Hernandez
"Zach was very helpful and patient with me. I appreciate him helping me. Even gave encouragement during our conversation. Thanks Zach"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Lilly Kuiper

August 7, 2026

5  out of  5
rating by Lilly Kuiper
"They are very nice people and they don't argue with you if you say something wrong."
We responded:
"Wow, thank you for the 5-star review, Lilly! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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John Crane

August 4, 2026

5  out of  5
rating by John Crane
"Kaleb was great in dealing with our insurance needs. Very responsive and knowledgeable. State Farm Auto rates were by far the most competitive this year (out of the 5 other companies I got quotes from) and I saved hundreds by switching to them. Highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Shameka Mason

August 4, 2026

5  out of  5
rating by Shameka Mason
"Kaleb was awesome! Answered all of my questions with confidence and very accommodating."
We responded:
"Shameka, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Lauren Barnard

July 30, 2026

5  out of  5
rating by Lauren Barnard
"Chad Heeter State Farm has been great in helping with all my auto, home, and life insurance needs. I was even excited to learn they can help with my retirement accounts as well! I would highly recommend!"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
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john Major

July 24, 2026

5  out of  5
rating by john Major
"Caleb was very knowledgeable and listened to all of my concerns and came up with a great plan for my families’s insurance. Thanks"
We responded:
"john, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Battle Creek. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chad Heeter and Team "
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david shuford

July 23, 2026

5  out of  5
rating by david shuford
"Since the mid-90's, I have been with State Farm and they have been above and beyond expectation!⭐️⭐️⭐️⭐️⭐️"
We responded:
"Hi david, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
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Jessie

July 22, 2026

5  out of  5
rating by Jessie
"He not only looked out on what was best for me but my children also!! Thank you so much!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Dymond Perry

July 20, 2026

5  out of  5
rating by Dymond Perry
"Amazing staff Chad and hunter helped me getting the best quotes"
We responded:
"Dymond, thank you for the fantastic review! We’re always here to support you with your insurance needs in Battle Creek. "