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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anna porter

March 28, 2025

5  out of  5
rating by Anna porter
"I'm so happy that we came to state farm. Very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter"
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Patricia Kensicki

March 24, 2025

5  out of  5
rating by Patricia Kensicki
"Chris Rand is my State Farm Agent. He worked tirelessly to find a policy that worked for me. I now pay less than before and have better coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we were able to help you find a policy that you pay less for but also have better coverage! Thank you again! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
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John Calvas

March 24, 2025

5  out of  5
rating by John Calvas
"Chad is very detailed, answered every question, and took care of every detail. Great transaction and doing business with him"
We responded:
"Thank you for taking the time to share your experience. We enjoy doing business with you as well! Chad Heeter State Farm Insurance, Battle Creek and Marshall MI"
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Thomas 1 Bucci

March 21, 2025

5  out of  5
rating by Thomas 1 Bucci
"After experiencing a literal nightmare with Progressive I decided to look at other providers through an auto insurance rate finding website. When I received a call from Chris, I was skeptical about State Farm's rate. After a few text message exchanges with Chris, I now have better coverage, a better rate and MUCH better customer service! Thank you State Farm. Goodbye Progressive!"
We responded:
"Thank you for the review, Thomas. I am so glad to hear we were able to get you better coverage, better rate and much better customer service. If you need anything else, please let us know how we can help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
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Leah Shutes

March 17, 2025

5  out of  5
rating by Leah Shutes
"Seth is a great agent! He reached out to me and got me an affordable quote and helped me get set up quickly over the phone"
We responded:
"Thank you for taking the time to leave us this review! Our goal is to give people affordable insurance and make it quick and easy, glad we were able to do that for you! Thank you again! -Chad Heeter State Farm Insurance #TeamHeeter"
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Tina

March 17, 2025

5  out of  5
rating by Tina
""I needed insurance in order to get my tags so like everyone does I went searching for cheap auto insurance. Chris from State Farm contacted me and 4 days later I am insured with a decent monthly payment. He was great very patient, polite made me feel comfortable!! I recommend him for anyone who needs insurance.""
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Nancee-ann Thorsby

March 10, 2025

5  out of  5
rating by Nancee-ann Thorsby
"I needed insurance in order to get my tags so like everyone does I went searching for cheap auto insurance. Blake from State Farm contacted me and 2 weeks later I was insured with a decent monthly payment. He was great!! I recommend him for anyone who needs insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lashay Butler

March 7, 2025

5  out of  5
rating by Lashay Butler
"Seth such a wonderful agent he explained to me the policy they had to offered he was so pleasant and very helpful I tried so many different Insurance company I felt very uncomfortable with them but talking with Seth I felt very eased and very comfortable with the policy he helped me pick out thank you Seth for showing me the deals and packaging you had that was right for me"
We responded:
"Hi Lashay, thank you so much for the review and kind words. Seth does a great job for us and I am so glad to hear he was able to help you feel at ease and comfortable with your insurance polices. If you need anything else, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Barbara Butler

March 7, 2025

5  out of  5
rating by Barbara Butler
"Kaleb called me about about auto insurance and I got a better deal than I had I switched over to State Farm. So happy he called me. Thank you Kaleb."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Chanail Battle

February 28, 2025

5  out of  5
rating by Chanail Battle
"Seth was professional, Dedicated and went above and beyond to get me the perfect insurance coverage for my home, auto & life for a reasonable price. He was very straightforward and knowledgeable. He listened to me and was able to answer any questions or concerns I had. I definitely made the switch from Progressive and I am able to afford my monthly policy. I highly recommend."
We responded:
"Thank you for reviewing our State Farm office! So glad to hear that Seth was able to help you with your auto, home and life insurance coverage. Thank you for your trust and recommendation, we truly appreciate it! -Chad Heeter State Farm Insurance, Battle Creek, MI and Marshall, MI"
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Skyleur Wyman

February 27, 2025

5  out of  5
rating by Skyleur Wyman
"Kaleb was phenomenal help and took care of everything we needed. Would recommend to others."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI #TeamHeeter"
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Bree Hammond

February 27, 2025

5  out of  5
rating by Bree Hammond
"Chris was awesome answered all the questions I had and explained everything …. Glad I went with Statefarm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. -Chad Heeter State Farm, Battle Creek and Marshall, MI"
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Felicia Jaramillo

February 27, 2025

5  out of  5
rating by Felicia Jaramillo
"A great place to get insurance! The staff is so knowledgeable and helpful!! Josh DeWitt is especially helpful and an asset to the community! I’m so thankful I found someone who actually listens and gets the coverage I need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and help you with your insurance needs! Thank you again! -Chad Heeter State Farm, Marshall and Battle Creek MI"
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Joshua Chopp

February 19, 2025

5  out of  5
rating by Joshua Chopp
"Shout out to Chad and his fantastic staff. I called down there Kaleb took my call. I had a pretty concerning issue and within 20 minutes I was completely taken care of. Great Service, and a great group of people. 10/10"
We responded:
"Thank you so much for the review, Josh! We are always here to help, reach out anytime! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
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Elissa Bennett

February 14, 2025

5  out of  5
rating by Elissa Bennett
"I have had a phenomenal experience with Heeter state farm insurance. Great rates and genuinely kind customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Hannah Marie

February 13, 2025

5  out of  5
rating by Hannah Marie
"Great communication and very patient"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Crave TV

February 12, 2025

5  out of  5
rating by Crave TV
"Seth helped me a lot and I really appreciate his customer service 10/10 great review across the board"
We responded:
"Thank you so much for the kind words, we very much appreciate you leaving this review! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Jason Sosnowski

February 11, 2025

5  out of  5
rating by Jason Sosnowski
"Kaleb was very thorough in all the explanations of the policies. He answered every question I had and was very patient with me. I would recommend them!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
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Laura ODea Denlar

February 10, 2025

5  out of  5
rating by Laura ODea Denlar
"State Farm is dedicated to there customers. Very polite and pleased with there employees and customer service. Check them out for great low prices not only on auto insurance, but on rental, and life insurance as well. ,"
We responded:
"We’re thankful for your feedback, Laura! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance, serving all of Michigan"
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Reece Gutierrez

February 6, 2025

5  out of  5
rating by Reece Gutierrez
"I loved work with Chris Rand. He explained everything perfectly and helped me and my wife understand everything with our life insurance policy. Highly recommend working with them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
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Dennis Paquette

February 6, 2025

5  out of  5
rating by Dennis Paquette
"I dealt with Blake from this office and my experience was incredible! He contacted me to help me with insurance for my son's car who will be turning 16 soon. He was efficient, accommodating and extremely polite. Do yourself a favor and use Blake and State farm as your insurance company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and with Blake! We really appreciate your business and this review. Please reach out if you need anything at all! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
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Mike Hageman

February 3, 2025

5  out of  5
rating by Mike Hageman
"Great working with them to get the best policy for me."
We responded:
"We appreciate your review, Mike! Thank you for your business and please let us know if you need anything at all! -Team Heeter State Farm Insurance, Battle Creek and Marshall MI"
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Pone Baldwin

February 3, 2025

5  out of  5
rating by Pone Baldwin
"I think they need to also have Chris up there along with "Jake" doing State Farm commercials! He was extremely helpful and thorough with explaining the information. Thanks for er'thing Chris 💯"
We responded:
"Thank you so much for the feedback! We really appreciate your business and trust. If you need anything else, please feel free to reach out! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
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Willie Williams

January 27, 2025

5  out of  5
rating by Willie Williams
"So lucky to have statefarm as an insur"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to work with you! -Chad Heeter State Farm Insurance: Marshall and Battle Creek, MI"
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De'Angelo Robinson

January 20, 2025

5  out of  5
rating by De'Angelo Robinson
"Agent was great with helping me save money on my insurance policies I requested. Thanks Blake from state farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance, Locations in Battle Creek and Marshall, MI"