State Farm® Insurance Agent Chad Heeter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Deb Thompson
December 12, 2025
5
out of
5
rating by Deb Thompson
"Zach was great! Saved me lots of money with added policies. Progessive plan was 3 times more expensive without the policies offered by State Farm. Thank you. Debra Thompson"
Curtis Winters
December 1, 2025
5
out of
5
rating by Curtis Winters
"Very competitive and excellent customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mary Jones
December 1, 2025
5
out of
5
rating by Mary Jones
"Very professional very helpful definitely recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
John nation
November 25, 2025
5
out of
5
rating by John nation
"Blake helped me a lot. I can’t just phone call people to make an appt because of work he made it easy online and i appreciate that for car insurance. I will be looking into my changing my home insurance soon."
N ay
November 21, 2025
5
out of
5
rating by N ay
"Seth was amazing and very helpful. I received quick responses and his assistance resulted in the lowest rate out of 7 companies I inquired with! Definitely recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Durrell Murray
November 20, 2025
5
out of
5
rating by Durrell Murray
"I had an outstanding experience working with Zachary Grusczynski as my insurance agent. From the very beginning, he showed an impressive level of professionalism, knowledge, and genuine care for my needs. He took the time to thoroughly understand my situation and walked me step-by-step through all of my options, making sure I understood each detail before making any decisions. What stood out most about Zachary was his patience and willingness to answer every question I had, no matter how small. He never made me feel rushed or pressured. Instead, he provided clear explanations and helpful guidance that made the entire insurance process much easier and far less stressful than I expected. Throughout the process, Zachary stayed in constant communication, always checking in and making sure I was comfortable with the next steps. His dedication to customer service is truly exceptional. You can tell he takes pride in helping people feel protected and informed. Thanks to his hard work, I now have coverage that fits perfectly with what I need, and I feel confident knowing I’m in good hands. I would absolutely recommend Zachary to anyone looking for an honest, dependable, and knowledgeable insurance professional. He goes above and beyond, and I’m grateful for his support.”"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance #TeamHeeter #GoHeeter"
Adrian Perry
November 13, 2025
5
out of
5
rating by Adrian Perry
"It’s an amazing service and the app is extremely helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Team Heeter State Farm Insurance"
Teresa Lake
November 6, 2025
5
out of
5
rating by Teresa Lake
"Zach was able to provide us the cheapest auto insurance coverage I could find. He saved us almost $160/month ! 100% recommend using this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Team Heeter State Farm Insurance, Battle Creek and Marshall Locations! "
Cody A Fether
November 4, 2025
5
out of
5
rating by Cody A Fether
"They help me get good coverage on my car and my apartment very quickly and at a very reasonable rate!!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help! -Team Heeter State Farm Insurance - Battle Creek and Marshall, MI"
Classie Hardie
November 3, 2025
5
out of
5
rating by Classie Hardie
"Seth got me a decent coverage for both my car and home. Got to love a neighbor like state farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Team Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Roman Brandon
November 3, 2025
5
out of
5
rating by Roman Brandon
"Chris was great, had advice I could trust and was always available."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Michael Terpening
November 3, 2025
5
out of
5
rating by Michael Terpening
"Zach was awesome he got me a really great deal on both my cars and renters insurance thank you Zach for everything you did for me and my wife you were awesome hands down the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Pablo O. Lopez
October 30, 2025
5
out of
5
rating by Pablo O. Lopez
"Excellent service! Very helpful and professional. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
princessHoni Gray
October 27, 2025
5
out of
5
rating by princessHoni Gray
"The customer service I received was very professional. The representative was very knowledgeable of the products & answered all of my questions. Blake, thank you very much for your assistance with my auto care needs."
We responded:
"Thank you so much for taking the time to leave us this review! If you have any questions or need anything else, please dont hesitate to reach out to us - 269-968-8177. Thank you again! -Chad Heeter State Farm Insurance - Battle Creek, MI & Marshall, MI"
Lori Mann
October 13, 2025
5
out of
5
rating by Lori Mann
"Zac was great. He was very polite and professional but yet easy to talk to. He got me a great price on auto and house insurance. I'm very satisfied and would recommend him to anyone. Give him a call. He is Zac, Zac from State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
nicole heddens
October 13, 2025
5
out of
5
rating by nicole heddens
"Easy to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Nicole Good
October 6, 2025
5
out of
5
rating by Nicole Good
"Blake was great."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Zachariah Garcia
September 26, 2025
5
out of
5
rating by Zachariah Garcia
"Great experience, nice atmosphere and friendly service. Not only did they get me covered on my home and cars but helped me get a life insurance policy to keep my family taken care of also. So appreciative of what they did for me. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Chad Heeter State Farm Insurance"
Jacob Krutsch
September 26, 2025
5
out of
5
rating by Jacob Krutsch
"I had excellent experience with my home and Auto insurance. Their customer service was outstanding. Always responsive and very helpful! Claims were handled quickly and stress free!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance"
Angelina Barajas
September 25, 2025
5
out of
5
rating by Angelina Barajas
"Nice work 100% efficiency"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance"
Anjelique
September 15, 2025
5
out of
5
rating by Anjelique
"Service was excellent they worked around my busy schedule."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance"
Destiny Santiz López
September 11, 2025
5
out of
5
rating by Destiny Santiz López
"Seth was absolutely amazing at getting me a policy quick and cheaper than what I was paying ! With getting ready to have a baby in 3 weeks to juggling a toddler Seth was very patient and made transitioning to a new insurance provider less stressful 😌 Thank you Seth !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
pamfam1
September 8, 2025
5
out of
5
rating by pamfam1
"I found this office to be consistent with the right persistence to sign us up. Thanks Kaleb for out new found policy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chad Heeter State Farm Insurance"
Karen Bates
September 8, 2025
5
out of
5
rating by Karen Bates
"Mr. Heeter is the best he was very polite, very patient. He explained everything so that I could understand my policy."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Laurie W
September 2, 2025
5
out of
5
rating by Laurie W
"Blake did a great job with getting me auto and renters insurance at a reasonable price compared to my previous insurance company"
We responded:
"Thank you for the review, Laurie! So glad Blake was able to help you with your auto insurance and renters insurance for a reasonable price! Please let us know if you need anything else! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI #TeamHeeter #GoHeeter"