State Farm® Insurance Agent Chad Heeter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alicia Mcelroy
May 12, 2025
5
out of
5
rating by Alicia Mcelroy
"Blake was awesome! He was very prompt, professional AND got me a much cheaper policy than what I was being quoted at other companies. I highly recommend State Farm and Blake!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Rosanne Allen
May 2, 2025
5
out of
5
rating by Rosanne Allen
"Chris has been great to work with. He is very helpful, thorough and responsive."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Julie Korecki
April 29, 2025
1
out of
5
rating by Julie Korecki
"This has been the worst experience with an insurance company I've ever had. We started our policy a month ago, when I was quoted a price per month. The next month it was $60 higher and that continued for 3 months. Then it went down for 2 months because I had asked if they ever applied the PIP exemption, they hadn't. Then it was a different price for 4 months, then changed again the last 2 months. Multiple times I was assured when I had overpaid (as in the PIP exemption) they would credit my bill the next month. They did not. They are not good at returning messages or emails until you get extremely upset for getting ignored. I bought a new car and had to add insurance, and waited 2 hours at the dealership because no one at the office was answering the phones to add my car (it was a Monday at 2 p.m.) Finally we dropped a vehicle down to PLPD and I was told what the new price would be but that the bill couldn't be changed. I said I was not going to pay and wait for a credit because it never happened in the past. So the agent gave me the new amount to pay. It was $156 cheaper by lowering our coverage. For the next month I kept getting notices that I still needed to pay the $156. Every time I talked to the agent, she assured me it was taken care of in accounting. Until yesterday... when a different agent spoke to my husband saying we still owed $156, and then when I got home, I got a notice of cancellation in the mail because of $156 unpaid."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority and your satisfaction is important to us, and we hope to have the opportunity to improve."
Crystal M
April 29, 2025
5
out of
5
rating by Crystal M
"Definitely helped out my family and I!! Thank you for everything!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Anina Garvin
April 28, 2025
5
out of
5
rating by Anina Garvin
"Seth was awesome! He definitely took the best care of me and my situation !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Team Heeter State Farm, Battle Creek and Marshall, MI"
Gregg Peters
April 25, 2025
5
out of
5
rating by Gregg Peters
"Chad o Provided excellent and timely service in my transition to state farm policies."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance. Battle Creek and Marshall, MI"
Gretchen Underwood
April 25, 2025
5
out of
5
rating by Gretchen Underwood
"Professional, smart employees. Very helpful in informing me of what is best for my family. HIGHLY recommend Chad Heeter and his team!"
We responded:
"Thank you for the 5-star review! We really appreciate you and your business! -Team Heeter State Farm Insurance : Battle Creek and Marshall MI"
Deyon BellWilson
April 23, 2025
5
out of
5
rating by Deyon BellWilson
"I like the personal customer services"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - 269-968-8177 -Team Heeter State Farm Insurance, Battle Creek and Marshall, MI"
Rhiannon McGarry
April 21, 2025
5
out of
5
rating by Rhiannon McGarry
"Chris was amazing! Easy to work with and thorough in all options."
We responded:
"We appreciate your review! So glad you had such a good experience with Chris! Thank you again and please always let us know if there is anything we can do for you! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
Stephanie
April 14, 2025
5
out of
5
rating by Stephanie
"Super helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kristen Cook
April 7, 2025
5
out of
5
rating by Kristen Cook
"Kaleb was the most understanding and patient guy!! Very friendly and helpful I’m so happy I switched to you guys!! Thank you so much again Kaleb!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Spring Summerville
April 7, 2025
5
out of
5
rating by Spring Summerville
"Blake and Chad are very helpful at State Farm! Always looking to find you the best price."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Matthew Liskey
April 7, 2025
5
out of
5
rating by Matthew Liskey
"Very helpful, and courteous. I got exactly what I asked for. Seth beat every quote I had. Thanks for the help Seth, you Rock"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Merry T
April 4, 2025
5
out of
5
rating by Merry T
"I have been with State Farm for a very long time. I absolutely love them. They have always been great when dealing with anything from a flat tire to my son's car getting damaged. Wonderful employees and customer service."
We responded:
"Thank you, Merry. I love our staff too! Please let us know if there anything you need from us. Thanks again!"
April Miller
April 3, 2025
5
out of
5
rating by April Miller
"Seth helped me get my insurance set up and worked thru it all with me. As a 21 year old driver it's important for me to understand what some of the things are and Seth made it a breeze! If your searching for a caring, good explanation, good insurance companies I recommend going to Seth at state farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Anna porter
March 28, 2025
5
out of
5
rating by Anna porter
"I'm so happy that we came to state farm. Very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Chad Heeter State Farm Insurance - Battle Creek & Marshall MI #TeamHeeter #GoHeeter"
Patricia Kensicki
March 24, 2025
5
out of
5
rating by Patricia Kensicki
"Chris Rand is my State Farm Agent. He worked tirelessly to find a policy that worked for me. I now pay less than before and have better coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy we were able to help you find a policy that you pay less for but also have better coverage! Thank you again! -Chad Heeter State Farm Insurance, Battle Creek and Marshall, MI"
John Calvas
March 24, 2025
5
out of
5
rating by John Calvas
"Chad is very detailed, answered every question, and took care of every detail. Great transaction and doing business with him"
We responded:
"Thank you for taking the time to share your experience. We enjoy doing business with you as well! Chad Heeter State Farm Insurance, Battle Creek and Marshall MI"
Thomas 1 Bucci
March 21, 2025
5
out of
5
rating by Thomas 1 Bucci
"After experiencing a literal nightmare with Progressive I decided to look at other providers through an auto insurance rate finding website. When I received a call from Chris, I was skeptical about State Farm's rate. After a few text message exchanges with Chris, I now have better coverage, a better rate and MUCH better customer service! Thank you State Farm. Goodbye Progressive!"
We responded:
"Thank you for the review, Thomas. I am so glad to hear we were able to get you better coverage, better rate and much better customer service. If you need anything else, please let us know how we can help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall MI"
Leah Shutes
March 17, 2025
5
out of
5
rating by Leah Shutes
"Seth is a great agent! He reached out to me and got me an affordable quote and helped me get set up quickly over the phone"
We responded:
"Thank you for taking the time to leave us this review! Our goal is to give people affordable insurance and make it quick and easy, glad we were able to do that for you! Thank you again! -Chad Heeter State Farm Insurance #TeamHeeter"
Tina
March 17, 2025
5
out of
5
rating by Tina
""I needed insurance in order to get my tags so like everyone does I went searching for cheap auto insurance. Chris from State Farm contacted me and 4 days later I am insured with a decent monthly payment. He was great very patient, polite made me feel comfortable!! I recommend him for anyone who needs insurance.""
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Nancee-ann Thorsby
March 10, 2025
5
out of
5
rating by Nancee-ann Thorsby
"I needed insurance in order to get my tags so like everyone does I went searching for cheap auto insurance. Blake from State Farm contacted me and 2 weeks later I was insured with a decent monthly payment. He was great!! I recommend him for anyone who needs insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lashay Butler
March 7, 2025
5
out of
5
rating by Lashay Butler
"Seth such a wonderful agent he explained to me the policy they had to offered he was so pleasant and very helpful I tried so many different Insurance company I felt very uncomfortable with them but talking with Seth I felt very eased and very comfortable with the policy he helped me pick out thank you Seth for showing me the deals and packaging you had that was right for me"
We responded:
"Hi Lashay, thank you so much for the review and kind words. Seth does a great job for us and I am so glad to hear he was able to help you feel at ease and comfortable with your insurance polices. If you need anything else, please let us know! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Barbara Butler
March 7, 2025
5
out of
5
rating by Barbara Butler
"Kaleb called me about about auto insurance and I got a better deal than I had I switched over to State Farm. So happy he called me. Thank you Kaleb."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Chad Heeter State Farm Insurance: Battle Creek and Marshall, MI"
Chanail Battle
February 28, 2025
5
out of
5
rating by Chanail Battle
"Seth was professional, Dedicated and went above and beyond to get me the perfect insurance coverage for my home, auto & life for a reasonable price. He was very straightforward and knowledgeable. He listened to me and was able to answer any questions or concerns I had. I definitely made the switch from Progressive and I am able to afford my monthly policy. I highly recommend."
We responded:
"Thank you for reviewing our State Farm office! So glad to hear that Seth was able to help you with your auto, home and life insurance coverage. Thank you for your trust and recommendation, we truly appreciate it! -Chad Heeter State Farm Insurance, Battle Creek, MI and Marshall, MI"