Reviews
State Farm® Agent Chad Heeter
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
brandon vines
October 13, 2026
"All agents are great!!"
We responded:
"Hi brandon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chad Heeter’s team. Please reach out to us if any questions come up! - Chad Heeter’s Insurance Team "
Zee Dawson
October 13, 2026
"Called in and Zach G. was very kind, helpful, patient, and knowledgeable. Great customer service and felt like he was genuinely helping me."
We responded:
"Thank you for the 5-star review, Zee! We’re proud to serve the Battle Creek community and truly appreciate your support. "
Marissa Case
October 12, 2026
"Great service! Always quick to get things adjusted with policy’s and never any issues!"
We responded:
"Thank you for the 5-star review, Marissa! We’re proud to serve the Battle Creek community and truly appreciate your support. "
Nana WILLIAMS
October 9, 2026
"Zach is the best."
We responded:
"Thank you so much for your kind review, Nana! If you need insurance assistance, we are just an email or call away! - Chad Heeter, your State Farm Agent "
Brad T
October 8, 2026
"Hunter is the MAN! Great price and even better service!!!!!! Thank you Hunter!!!"
We responded:
"Hi Brad, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Battle Creek. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chad Heeter "
Jamal MaGuire
October 8, 2026
"Kaleb helped me out a lot by working with me while I was at work and waiting until I was ready to start my insurance I’m happy to have him as an insurance agent"
We responded:
"Jamal, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Carly Prater
October 6, 2026
"Hunter was so helpful getting a policy started for us. He explained things well and made the process super quick and easy."
We responded:
"Carly, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Dane Partridge
October 2, 2026
"Chad Heeter went above and beyond taking came of me. I have been shopping around for MONTHS and he was able to bundle everything I needed and almost cut my bill in HALF!
Definitely worth checking out even for a free quote, that's how ut started for me. Chad was very professional & worked around my busy schedule to accommodate me.
Take the time to reach out. He may be able to get you more, for less like me!"
We responded:
"Dane, thank you for the fantastic review! We’re always here to support you with your insurance needs in Battle Creek. "
Char'Dell Mathews
October 2, 2026
"My experience with State Farm was easy and quick"
We responded:
"Char'Dell, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Chad Heeter and Team "
Tammy King
October 1, 2026
"All the agents are awesome!"
We responded:
"Thank you so much for the 5 stars, Tammy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Krystal Monroe
October 1, 2026
"I just purchased a new vehicle and needed to switch my policy over and Kaleb was amazing. He made sure I had everything I needed to complete my purchase. Thank you once again Kaleb!!"
We responded:
"Hi Krystal, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chad Heeter, Your State Farm Agent "
Jacob Cole
September 29, 2026
"My experience was extremely smooth and straight forward."
We responded:
"Jacob, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Battle Creek insurance team is always here and happy to help. "
Jenny Arnold
September 28, 2026
"Great friendly and welcoming"
We responded:
"Thanks so much for the amazing review, Jenny! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
Jenn Zvonek
September 21, 2026
"Zach provided wonderful service after my car was totaled. He helped get my new policy up and running incredibly quickly and communicated directly with the dealership to make the entire process seamless. He was responsive, helpful, and made a stressful situation so much easier. I truly appreciate everything he did!"
We responded:
"Jenn, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Battle Creek. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Chad Heeter and Team "
Maribeth Jordan
September 21, 2026
"Great service!!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Carrie Hughes
September 21, 2026
"Zach was very helpful and very polite. Absolutely love state farm."
We responded:
"Thanks so much for the fantastic rating, Carrie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
sierra mccurtis
September 18, 2026
"I had such a great experience working with Nate to get my insurance set up! He was very helpful, professional, and patient throughout the whole process. He made everything easy to understand, answered all of my questions, and made sure I was comfortable with my coverage. I really appreciate the great customer service and would definitely recommend Nate to anyone looking for insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Dijon Martin
September 16, 2026
"He was amazing throughout the whole process. Had to reach out a few times with quotes that worked for me and the last one was the best. I recommend state farm because they may not be able to help at first but they will reach out periodically to see if they can help u with insurance."
We responded:
"Thanks so much for the fantastic rating, Dijon! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Chey Valentine
September 14, 2026
"Very professional and kind. Helpful in guiding me on how to break up with my other insurance company. More coverage for a lower price. Excited to work with them"
We responded:
"Thanks so much for the amazing review, Chey! We really appreciate your support here in Battle Creek. Just reach out anytime if you need us - we’re here for you. "
Frederick Potier
September 11, 2026
"Mr Dewitt went above and beyond for an atypical situation and really helped me after several weeks of headache"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
Pamala Morgan
September 11, 2026
"Blake was very knowledgeable and very helpful with my insurance needs!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Rhonda Brewer
September 11, 2026
"I spoke with Lisa at Chad Heeter State Farm, and she was so kind and helpful. She took the time to listen to me and helped get our payment issue straightened out. I really appreciated her patience, kindness, and the way she made me feel like she genuinely cared about helping us. It was such a pleasure speaking with her. Thank you, Lisa, for making the experience a positive one!"
We responded:
"Thank you for the 5-star review of Chad Heeter’s team - we really appreciate your kind words! "
Scott Schindehette
September 10, 2026
"This branch has always treated me well. They make sure you understand the process and are always professional"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Battle Creek insurance team. "
Nichole Wheeler
September 9, 2026
"Friendly and very personable and very helpful and not pushy recommen him for all your insurance needs and great prices"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chad Heeter’s Team. "
Adrian Perry
September 8, 2026
"It’s an amazing service and the app is extremely helpful and Chad Heeter my agent is always super helpful and gets done what he says. Love State Farm insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!
-Team Heeter State Farm Insurance"