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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jacqueline Mitchell

July 24, 2024

5  out of  5 rating by Jacqueline Mitchell
"Chad was the best! He was patient understanding and answered all of my questions."
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Gabriel Myall

July 24, 2024

5  out of  5 rating by Gabriel Myall
"Chad got me an unexpectedly good rate and was able to afford to upgrade my insurance policy to full coverage. I realy can't put into words how grateful I am for the peace of mind. He very well may be a better agent than Jake."
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Trina Bartlett

July 24, 2024

5  out of  5 rating by Trina Bartlett
"Chad Hester Agency is the most informative insurance agency I have ever worked with! Unlike most insurance agencies, they truly are honest with you. They explain your policy, explain what is covered and what is not, offer more than just one option, and answer any questions you may have regarding your policy. They really take your individual situation into consideration. I highly recommend Chad Heeter Agency!!"
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Kathy Losure

July 24, 2024

5  out of  5 rating by Kathy Losure
"Friendly, efficient, and have met my needs"
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Crystal Gordon

July 23, 2024

5  out of  5 rating by Crystal Gordon
"i would highly recommend this office. they are really friendly. i cant remember the lady that works the front desk name, but she was so understanding. i was really confused on my insurance and she broke everything down for me and explain to me what the policy is good for and how much coverage i have. she answered all my question that i had. i even apologized for asking so many question. state farm and this office has been really good me. i will never leave them. they are the best insurance i every had. if you need insurance go to this office. they will get you right. i even added life insurance not to long ago for me and my kids. they are the best. thank you again for answering all my question and I'm sorry that i had so many question. but you are wonderful. THANK YOU SO MUCH!!"
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Nachele Poindexter

July 23, 2024

4  out of  5 rating by Nachele Poindexter
"Great car insurance"
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Chris Rand

July 19, 2024

5  out of  5 rating by Chris Rand
"I would definitely recommend Chad Heeter State Farm! They helped me with my Auto Insurance, Life Insurance, and Renters Insurance. I also signed up for a Hosptial Income policy that wrote me a check when I hurt my knee playing softball! I would've never thought about that or the life insurance. So happy that they were interested in protecting every aspect of my life! Extremely happy with their customer service. #TeamHeeter"
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Kaleb Underwood

July 19, 2024

5  out of  5 rating by Kaleb Underwood
"Big help to Chad Heeter State Farm on helping me with my auto insurance, renters insurance and a personal liability umbrella to make sure I am protected. Also through conversation helped me protect my family with life insurance and secure protection for my income with supplemental health insurance and disability income insurance! We also look forward to some financial planning appointments here shortly!"
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Blake Patterson

July 19, 2024

5  out of  5 rating by Blake Patterson
"Everybody at this office has been very helpful getting my auto, life, and homeowners insurance. I definitely recommend Chads office!"
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Ant Guide

July 18, 2024

5  out of  5 rating by Ant Guide
"I got a plan with Chad he is a wrongful sales agent and will help you to the best he can Darrek was amazing in helping me today fix my account because of personal life issues all around a wonderful company its worth every penny"
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Brian MacCreery

July 15, 2024

5  out of  5 rating by Brian MacCreery
"Kaleb is amazing and does a great job with good information."
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Tina Scott

July 15, 2024

5  out of  5 rating by Tina Scott
"Chad was very professional and knowledgeable about my policies. He was very helpful and nice to work with!!!"
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Kacey Johnson

June 27, 2024

5  out of  5 rating by Kacey Johnson
"I called the general after being with progressive for like 8 years. They tired to increase my insurance by $40 a month and my statefarm agent Blake told me he would get me a cheaper quote, which was even less than what progressive had me at, b4 they said Michigan voted to increase our insurance. And for $6 extra he got me roadside assistance too! I highly recommend Blake and Statefarm insurance if you are looking to switch insurance!"
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Angela Barnes

June 20, 2024

5  out of  5 rating by Angela Barnes
"I'm a little late with my review, but never too late! Blake is absolutely amazing!! He helped me jus a month ago with my insurance woos. Progressive wasn't progressing at all. Blake got me a whole ins deal in one (car, life, renters) 🥳 I can't thank him enough for the outstanding time & energy he put in making it happen for me, especially with my work schedule we were able the accomplish everything via txt. I highly recommend shopping for all your insurance needs with Chad Heeter's- State Farm....Ask for Blake!! 🌟🌟🌟🌟🌟"
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Chris Turner

June 13, 2024

5  out of  5 rating by Chris Turner
"Navigating the complexities of insurance can be incredibly daunting. Having a physical location and a local agent embedded within the community is invaluable. Unlike impersonal online platforms that often skirt around the tough questions, a local agent brings a personalized touch that's truly transformative. Chad and his team epitomize this approach, offering consultative, solution-oriented guidance. They took the time to educate me on the necessity of specific coverages to safeguard our assets. Their expertise and dedication are unmatched. A heartfelt thank you to Chad and his team for their exceptional service!"
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Mark Drake

June 13, 2024

5  out of  5 rating by Mark Drake
"Chad and his team are awesome. They helped me and my family with car insurance, and home insurance. It was quick, easy and affordable, saved a bunch of money by switching. I highly recommend calling Chads team for all your insurance needs."
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Jenny Bouliew

May 30, 2024

5  out of  5 rating by Jenny Bouliew
"Kaleb took care of everything I needed with my insurance needs. Easy, fast, and super friendly!"
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Josh DeWitt

May 24, 2024

5  out of  5 rating by Josh DeWitt
"Team Heeter has been amazing!! Very knowledgeable when it came to going over options for auto, home , and life insurance."
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Kathy Downs

May 23, 2024

5  out of  5 rating by Kathy Downs
"This agency, especially Blake, has made it incredibly simple to change my auto insurance policy to an affordable full coverage policy after leaving Progressive. After the great price, I am most pleased with the ease of communication with Blake at the agency. I highly recommend this State Farm agency, and especially Blake."
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Jessie Huelskamp

May 20, 2024

5  out of  5 rating by Jessie Huelskamp
"Terrific care of getting my new policy started! Chad and Blake kept me in the loop every step of the way and made everything so easy! Very satisfied!"
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Diana Clemons

April 26, 2024

5  out of  5 rating by Diana Clemons
"Seth was very helpful with all my questions and concerns. Very polite."
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Terry French

April 2, 2024

5  out of  5 rating by Terry French
"No matter what life handed me good or bad I have to say state farm insurance has taken care of me thank you so much State Farm for all your help from my car insurance and now my home insurance and with reasonable price.too I thought it was going to cost me a arm and a leg to get home Insurance but I was shocked it was way lower then I though."
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JTS jts

March 15, 2024

5  out of  5 rating by JTS jts
"Chad was pretty chill and understanding when it came to the payment portion for my insurance, he also found me a ridiculously good quote for my car….thank you Chad Heete 🙌🏽🏁🏁🏁I’ll be sure to refer others."
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dare squad

March 12, 2024

5  out of  5 rating by dare squad
"Thanks to Josh he went above and beyond to get exactly what i wanted and did it pretty fast to thanks again Josh really appreciated your help"
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Sami Shefferly

March 8, 2024

5  out of  5 rating by Sami Shefferly
"Justyn provided top notch customer service not only to me, but for my other family members as well. He was able to lower my car and homeowners insurance to the best rate around. If you are looking for lower rates, reach out to Justyn!"